Terms of Service Agreement
Welcome and thank you for your interest in Vynue LLC ("Vynue", "we", "us" or "our"). This Terms of Service Agreement ("Terms of Service", and together with any applicable Supplemental Terms (as defined in Section 1.2 (Supplemental Terms)), the "Agreement") describes the terms and conditions that apply to your use of (i) the website located at https://vynue.io/ and its subdomains and any of Vynue's other websites on which a link to these Terms of Service appears (collectively, the "Website"), (ii) any mobile application(s) that we offer subject to these Terms of Service (each, an "Application"), and (iii) the services, content, and other resources available on or enabled via our Website or any Application, which may include the organization or attendance of an in-person event (collectively, with our Applications and Website, the "Service"). These Terms of Service are applicable to both consumers who purchase tickets, registrations, and other items via the Service ("Consumers") and event organizers who host or manage events via the Service ("Event Organizers").
PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT GOVERNS THE USE OF THE SERVICE AND APPLIES TO ALL USERS VISITING OR ACCESSING THE SERVICE. BY ACCESSING OR USING THE SERVICE IN ANY WAY (INCLUDING PURCHASING ANY TICKETS, PRODUCTS OR SERVICES WHETHER VIA THE WEBSITE, APPLICATION OR IN-PERSON AT AN EVENT), ACCEPTING THIS AGREEMENT BY CLICKING ON THE "I ACCEPT" BUTTON, COMPLETING THE ACCOUNT REGISTRATION PROCESS, BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH VYNUE, (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION; AND (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR, IF YOU ARE ACCESSING OR USING THE SERVICE ON BEHALF OF AN ENTITY, ON BEHALF OF THE ENTITY IDENTIFIED IN THE ACCOUNT REGISTRATION PROCESS. IF THE INDIVIDUAL ENTERING INTO THIS AGREEMENT IS DOING SO ON BEHALF OF AN ENTITY, ALL REFERENCES TO "YOU" OR "YOUR" IN THIS AGREEMENT WILL ALSO BE DEEMED TO REFER TO SUCH ENTITY. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE SERVICE.
SECTION 16 (ARBITRATION AGREEMENT) CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND VYNUE. AMONG OTHER THINGS, SECTION 16 (ARBITRATION AGREEMENT) INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 16 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 16 (ARBITRATION AGREEMENT) CAREFULLY.
UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT (AS DEFINED IN SECTION 16) WITHIN THIRTY (30) DAYS IN ACCORDANCE WITH SECTION 16.10 (30-DAY RIGHT TO OPT OUT): (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SERVICE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF NEW YORK, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.
PLEASE NOTE THAT IF YOU OPT-IN TO OBTAIN TEXT MESSAGES FROM VYNUE, SECTION 1.5 (TEXT MESSAGE SERVICES) OF THIS AGREEMENT BELOW CONTAINS TERMS RELATED TO OUR TEXT MESSAGE SERVICES.
THE AGREEMENT IS SUBJECT TO CHANGE BY VYNUE IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 17.9 (AGREEMENT UPDATES).
1. SERVICE
Our Service includes an event management platform that enables event organizers ("Event Organizers") to create, promote and manage in-person events ("Events"), and allows users to browse and purchase tickets to such Events. The Service and the information and content available on the Service are protected by applicable intellectual property (including copyright) laws. Unless subject to a separate license agreement between you and Vynue, your right to access and use the Service, in whole or in part, is subject to this Agreement.
1.1 Application License
Subject to your compliance with this Agreement, Vynue grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single Device (as defined below) that you own or control and to run such copy of the Application solely for your own personal purposes.
1.2 Supplemental Terms
Your use of, and participation in, certain features and functionality of the Service may be subject to additional terms ("Supplemental Terms"). Such Supplemental Terms will either be set forth in the applicable supplemental Service or will be presented to you for your acceptance when you sign up to use the supplemental Service. If these Terms of Service are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Service.
1.3 Privacy Policy
By entering of agreeing to these Terms of Service, you acknowledge that you have read and understand our Privacy Policy, which may be updated or modified from time to time. Vynue's Privacy Policy is incorporated by this reference into, and made a part of, these Terms of Service.
1.4 Updates
You understand that the Service is evolving. As a result, Vynue may require you to install updates to the Applications that you have installed on the devices through which you access or use the Service ("Device"). You acknowledge and agree that Vynue may update the Service with or without notifying you. You may need to update third-party software from time to time in order to continue to use the Service. Any future release, update or other addition to the Service shall be subject to this Agreement.
1.5 Text Message Services
Vynue may offer one or more mobile message programs (collectively, the "Message Service") that allows users to receive SMS/MMS mobile messages by opting-in such as through online or application-based enrollment forms. Regardless of the opt-in method you use to enroll, you agree that your use of the Message Service is governed by this Agreement. We do not charge for the Message Service, but you are responsible for all charges and fees associated with mobile messaging imposed by your wireless carrier and you acknowledge that your carrier may charge you or deduct usage credit from your account when you text us or we send messages to you. Message and data rates may apply. By enrolling a telephone number in the Message Service, you authorize us to send recurring SMS and MMS mobile messages to the number you specify, and you represent that you are authorized to receive mobile messages at such number. The messages sent through the Message Service may include without limitation alerts for receipts, event updates, event offers, and marketing updates. You agree that these messages may be transmitted using an automatic telephone dialing system ("ATDS"), other automated systems for the selection or dialing of telephone numbers, or different technology. Your consent to receive mobile messages via an ATDS or other automated system for the selection or dialing of numbers is not required (directly or indirectly) as a condition of purchasing any property, goods or services. While you consent to receive messages sent using an ATDS, the foregoing shall not be interpreted to suggest or imply that any or all of our messages are sent using such a system. Message frequency varies. If you do not wish to continue participating in a Message Service program we offer, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message you receive from that program to opt out. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that alter, change, or modify the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands, such as the use of different spellings or the addition of other words or phrases to the command, and agree that we and our service providers will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those keyword commands set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out. To the extent you subscribe to more than one Message Service program that we operate, you must unsubscribe from each program separately. For Message Service support or assistance, text the HELP keyword in response to any message you receive through the Message Service or email us at support@vynue.io. Please note that the use of this email address is not an acceptable method of opting out of Message Service. Opt outs must be submitted in accordance with the procedures set forth above. We may change any short code or telephone number we use to operate the Message Service at any time with notice to you. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we are not responsible for honoring requests made in such messages. The Message Service may not be available in all areas or supported by all carriers or all devices. Check with your carrier for details. Delivery of mobile messages is subject to effective transmission from your wireless carrier/network operator and is outside of our control. We and the wireless carriers supported by the Message Service are not liable for any failed, delayed or undelivered messages. If you decide to change your mobile phone number, you agree to first opt out of each Message Service program in which your number is enrolled. For clarity, you acknowledge and agree that any disputes between you and us related to the Message Service will be governed by Section 16 (Arbitration Agreement).
2. REGISTRATION
2.1 Registering Your Account; Registration Data
In order to access certain features of the Service, you may be required to register an account on the Service ("Account"), or have an account with the app store from which you downloaded the Application. In registering an account on the Service, you shall (i) provide true, accurate, current, and complete information about yourself as prompted by the registration form (the "Registration Data"), and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.
2.2 Your Account
Notwithstanding anything to the contrary herein, you acknowledge and agree that you have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and will forever be owned by and inure to the benefit of Vynue. Furthermore, you are responsible for all activities that occur under your Account. You shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Service by minors. You may not share your Account or password with anyone, and you agree to notify Vynue immediately of any unauthorized use of your password or any other breach of security. If you provide any information that is untrue, inaccurate, incomplete or not current, or Vynue has reasonable grounds to suspect that any information you provide is untrue, inaccurate, incomplete or not current, Vynue has the right to suspend or terminate your Account and refuse any and all current or future use of the Service (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You shall not have more than one Account at any given time. Vynue reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party's rights. You agree not to create an Account or use the Service if you have been previously removed by Vynue, or if you have been previously banned from any of the Service.
2.3 Necessary Equipment and Software
You must provide all Devices and other equipment or software necessary to access or use the Service. You are solely responsible for any fees, including internet connection or mobile fees, that you incur when accessing the Service.
3. RESPONSIBILITY FOR CONTENT
3.1 Types of Content
You acknowledge that any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, social media account handles, and/or other materials accessible through the Service (collectively, "Content"), is the sole responsibility of the party from whom such Content originated. This means that you, and not Vynue, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available ("Make Available") through the Service ("Your Content"), and that other users of the Service, and not Vynue, are similarly responsible for all Content that they Make Available through the Service ("User Content").
3.2 Storage
Unless expressly agreed to by Vynue in writing elsewhere, Vynue has no obligation to store any of Your Content. Vynue has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit, or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Service. Certain features and functionality of the Service may enable you to specify the level at which the Service restricts access to Your Content. In such cases, you are solely responsible for applying the appropriate level of access to Your Content. If you do not choose a level of access, the system may default to its most permissive setting. You agree that Vynue retains the right to create reasonable limits on Vynue's use and storage of Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Service and as otherwise determined by Vynue in its sole discretion.
4. OWNERSHIP
4.1 The Service
Except with respect to Your Content, you agree that Vynue and its suppliers or licensors own all rights, title and interest in the Service (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, and Vynue software). You shall not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any the Service.
4.2 Trademarks
VYNUE and all related stylizations, graphics, logos, service marks and trade names used on or with the Service are the trademarks of Vynue and may not be used without permission in connection with your, or any third-party's, products or services. Other trademarks, service marks and trade names that may appear on or in the Service are the property of their respective owners.
4.3 Your Content
Vynue does not claim ownership of Your Content. However, when you Make Available any Content on or to the Service, you represent that you own and/or have sufficient rights to Your Content to grant the license set forth in Section 4.4 (License to Your Content).
4.4 License to Your Content
Subject to any applicable Account settings that you select, you grant Vynue a non-exclusive, transferable, perpetual, irrevocable, worldwide, fully-paid, royalty-free, sublicensable (through multiple tiers of sublicensees) right (including any moral rights) and license to use, copy, reproduce, modify, adapt, prepare derivative works from, translate, distribute, publicly perform, publicly display and derive revenue or other remuneration from Your Content (in whole or in part) for the purposes of operating and providing the Service to you and to our other users. Please remember that other users may be able to search for, see, use, modify and/or reproduce any of Your Content that you submit to any area of the Service that is accessible by other users.
4.5 Username
Notwithstanding anything contained herein to the contrary, by submitting Your Content to any forums, comments, or any other area on the Service, you hereby expressly permit Vynue to identify you by your username (which may be a pseudonym), or your social media account handle(s) that you Make Available, as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.
4.6 Feedback
You agree that submission of any ideas, suggestions, documents, and/or proposals to Vynue through its suggestion, feedback, forum, or similar pages ("Feedback") is at your own risk and that Vynue has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Vynue a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Service and/or Vynue's business.
5. USER CONDUCT AND CERTAIN RESTRICTIONS
As a condition of use, you agree not to use the Service for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) to: (i) license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Service or any portion of the Service; (ii) frame or utilize framing techniques to enclose any trademark or logo located on the Service or any other portion of the Service (including images, text, page layout or form); (iii) use any metatags or other "hidden text" using Vynue's name or trademarks; (iv) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Service except to the extent the foregoing restrictions are expressly prohibited by applicable law; (v) use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools, or the like) to "scrape" or download data from any web pages contained in the Service (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (vi) remove or destroy any copyright notices or other proprietary markings contained on or in the Service; (vii) impersonate any person or entity, including any employee or representative of Vynue; (viii) interfere with or attempts to interfere with the proper functioning of the Service or use the Service in any way not expressly permitted by this Agreement, including but not limited to violating or attempting to violate any security features of the Service, introducing viruses, worms, or similar harmful code into the Service, or interfering or attempting to interfere with use of the Services by any other user, host, or network, including by means of overloading, "flooding," "spamming," "mail bombing," or "crashing" the Service; or (ix) take any action or Make Available any Content on or through the Service that: (A) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, or profane; (B) constitutes unauthorized or unsolicited advertising, junk or bulk email; or (C) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Vynue's prior written consent. Furthermore, Your Content in your profile may not contain nudity, violence, sexually explicit, or offensive subject matter as determined by Vynue in its sole discretion. You may not post or Make Available a photograph of another person without that person's permission. The rights granted to you in this Agreement are subject to your compliance with the restrictions set forth in this section. Any unauthorized use of the Service terminates the licenses granted by Vynue pursuant to this Agreement.
6. INVESTIGATIONS, MONITORING, & NO OBLIGATION TO PRE-SCREEN CONTENT
Vynue may, but is not obligated to, investigate, monitor, pre-screen, remove, refuse, or review the Service and/or Content, including Your Content and User Content, at any time. You hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.
Without limiting the foregoing, Vynue reserves the right to: (a) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (b) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Service or the public, or could create liability for Vynue; (c) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to and cooperation with law enforcement and/or other applicable legal authorities, for any illegal or unauthorized use of the Service or if Vynue otherwise believes that criminal activity has occurred; and/or (e) terminate or suspend your access to all or part of the Service for any or no reason, including without limitation, any violation of this Agreement. Upon determination of any possible violations by you of any provision of this Agreement, Vynue, may, at its sole discretion immediately terminate your license to use the Service, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
If Vynue believes that criminal activity has occurred, Vynue reserves the right to, except to the extent prohibited by applicable law, disclose any information or materials on or in the Service, including Your Content, in Vynue's possession in connection with your use of the Service, to (i) comply with applicable laws, legal process or governmental request, (ii) enforce this Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property, or personal safety of Vynue, its users or the public, and all enforcement or other government officials, as Vynue in its sole discretion believes to be necessary or appropriate.
7. INTERACTIONS WITH OTHER USERS
7.1 User Responsibility
You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service, include other Event Organizers, other Event attendees, or other parties you may encounter at an Event; provided, however, that Vynue reserves the right, but has no obligation, to intercede in any disputes between you and any other users. You agree that Vynue will not be responsible for any liability incurred as the result of your interactions with other users.
7.2 Content Provided by Other Users
The Service may contain User Content provided by other users. Vynue is not responsible for and does not control User Content. Vynue does not approve or endorse, or make any representations or warranties with respect to, User Content. You use all User Content and interact with other users at your own risk.
8. THIRD-PARTY SERVICE
8.1 Third-Party Websites, Applications and Ads
The Service may contain links to third-party websites ("Third-Party Websites"), applications ("Third-Party Applications") and advertisements for third parties ("Third-Party Ads") (collectively, the "Third-Party Services"). When you click on a link to a Third-Party Service, we will not warn you that you have left the Service and you become subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Services are not under the control of Vynue. Vynue is not responsible for any Third-Party Services. Vynue provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith. You use all links in Third-Party Services at your own risk. When you leave our Service, this Agreement and our policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Services, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
8.2 Sharing Your Content and Information Through Third-Party Services
Vynue may provide tools through the Service that enable you to export information, including Your Content, to Third-Party Services. By using one of these tools, you agree that Vynue may transfer that information to the applicable Third-Party Service. Vynue is not responsible for any Third-Party Service's use of your exported information.
8.3 Third-Party Application Access
With respect to any Application accessed through or downloaded from the Apple App Store (an "App Store Sourced Application"), you shall only use the App Store Sourced Application (i) on an Apple-branded product that runs the iOS (Apple's proprietary operating system) and (ii) as permitted by the "Usage Rules" set forth in the Apple Media Terms of Service, except that such App Store Sourced Application may be accessed, acquired, and used by other accounts associated with the purchaser via Apple's Family Sharing function, volume purchasing, or Legacy Contacts function. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a "Google Play Sourced Application"), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
8.4 Accessing and Downloading the Application from the Apple App Store
The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store:
a. You acknowledge and agree that (i) this Agreement is concluded between you and Vynue only, and not Apple, and (ii) Vynue, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.
b. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
c. In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Vynue and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Vynue.
d. You and Vynue acknowledge that, as between Vynue and Apple, Apple is not responsible for addressing any claims you have or of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
e. You and Vynue acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party's intellectual property rights, as between Vynue and Apple, Vynue, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement.
f. You and Vynue acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof.
g. Without limiting any other terms of this Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
9. FEES AND PURCHASE TERMS
9.1 Third-Party Service Provider
Vynue uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) ("Third-Party Service Provider"). If you make a purchase on the Service, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Service Provider. You agree to be bound by Stripe's Privacy Policy and its Terms of Service and hereby consent and authorize the Vynue and Stripe to share any information and payment instructions you provide with one or more Third-Party Service Provider(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Third-Party Service Provider and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason. For your protection, our Third-Party Service Provider uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee. We are not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
9.2 Payment
You shall pay all fees or charges ("Fees") charged to or displayed on your Account (e.g., event ticket fees, service charges, and processing fees) in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable. By providing Vynue and/or our Third-Party Service Provider with your payment information, you agree that Vynue and/or our Third-Party Service Provider is authorized to immediately invoice your Account for all Fees due and payable to Vynue hereunder and that no additional notice or consent is required. You shall immediately notify Vynue of any change in your payment information to maintain its completeness and accuracy. Vynue reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to Vynue and/or our Third-Party Service Provider or our inability to collect payment constitutes your material breach of this Agreement. Except as otherwise set forth in Agreement, Vynue's Refund Policy, or as otherwise required by law, all Fees hereunder are nonrefundable.
9.3 Taxes
The Fees do not include any Sales Tax (defined below) that may be due in connection with the Service provided under this Agreement. If Vynue determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, Vynue shall collect such Sales Tax in addition to the Fees. If any services, or payments for any services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Vynue, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify Vynue for any liability or expense Vynue may incur in connection with such Sales Taxes. Upon Vynue's request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes. For purposes of this section, "Sales Tax" means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
9.4 Withholding Taxes
You shall make all payments of Fees to Vynue free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of Fees to Vynue shall be your sole responsibility, and you shall provide Vynue with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes have been paid.
9.5 Advertising Revenue
Vynue reserves the right to display Third-Party Ads before, after, or in conjunction with Content posted on the Service, and you acknowledge and agree that Vynue has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Vynue as a result of such advertising).
10. INDEMNIFICATION
You shall indemnify and hold Vynue, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a "Vynue Party" and collectively, the "Vynue Parties") harmless from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of any and all of the following: (i) Your Content; (ii) your use of, or inability to use, the Service; (iii) your violation of this Agreement; (iv) your violation of any rights of another party, including any user; or (v) your violation of any applicable laws, rules or regulations. Vynue reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Vynue in asserting any available defenses. This provision does not require you to indemnify any of the Vynue Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Service provided hereunder. You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Service.
11. DISCLAIMER OF WARRANTIES
11.1 As Is
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, AND THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. THE VYNUE PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICE.
THE VYNUE PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE SERVICE WILL MEET YOUR REQUIREMENTS (SUCH AS THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICE); (2) YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) THE ADVICE, RESULTS, OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND/OR ANY DEVICE YOU USE TO ACCESS THE SERVICE, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
FROM TIME TO TIME, VYNUE MAY OFFER NEW "BETA" FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT VYNUE'S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
11.2 No Liability for Conduct of Third Parties
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH THIRD PARTIES ON THE SERVICE, INCLUDING WITHOUT LIMITATION, EVENT ORGANIZERS, EVENT ATTENDEES, AND OTHER THIRD PARTIES YOU MAY INTERACT WITH AT IN-PERSON EVENTS. YOU ACKNOWLEDGE AND AGREE THAT THE VYNUE PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE VYNUE PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. YOU UNDERSTAND THAT VYNUE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OR EVENT ORGANIZERS. PLEASE TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH EVENT ORGANIZERS AND OTHER EVENT ATTENDEES, PARTICULARLY IF YOU DECIDE TO ATTEND AN EVENT, OR OTHERWISE MEET OFFLINE OR IN PERSON. YOU ACKNOWLEDGE AND AGREE THAT VYNUE DOES NOT CONDUCT BACKGROUND CHECKS ON ANY USER OR EVENT ORGANIZER OR VERIFY THE ACCURACY OF ANY EVENT.
12. LIMITATION OF LIABILITY
12.1 Disclaimer of Certain Damages
YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE VYNUE PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT ANY VYNUE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE SERVICE, OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE OR THIRD PARTIES, ON ANY THEORY OF LIABILITY, INCLUDING TO THE EXTENT RESULTING FROM: (i) THE USE OR INABILITY TO USE THE SERVICE; (ii) ANY GOODS, DATA, INFORMATION OR SERVICE PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATED TO THE SERVICE, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.
12.2 Cap on Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE VYNUE PARTIES SHALL NOT BE LIABLE TO YOU FOR MORE THAN ONE THOUSAND DOLLARS ($1,000). THE FOREGOING CAP ON LIABILITY DOES NOT APPLY TO LIABILITY OF A VYNUE PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A VYNUE PARTY'S NEGLIGENCE; OR (B) ANY INJURY CAUSED BY A VYNUE PARTY'S FRAUD OR FRAUDULENT MISREPRESENTATION.
12.3 User Content
VYNUE ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
12.4 Exclusion of Damages
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
12.5 Basis of the Bargain
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN VYNUE AND YOU.
13. PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY RIGHT INFRINGEMENT
It is Vynue's policy to terminate membership privileges of any user who repeatedly infringes copyright, trademark, or other intellectual property rights upon prompt notification to Vynue by the respective intellectual property owner or their legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes intellectual property rights infringement, please provide our designated intellectual property agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright, trademark, or other intellectual property right; (ii) a description of the copyrighted work, trademark, or other intellectual property right that you claim has been infringed; (iii) a description of the location on the Service of the material that you claim is infringing; (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright, trademark, or other intellectual property right owner, its agent or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright, trademark, or other intellectual property right owner or authorized to act on the copyright, trademark, or other intellectual property right owner's behalf. Contact information for Vynue's designated agent for notice of claims of infringement is as follows: Avante Price, CEO, 40 Crosby St. #4, New York, NY 10013.
14. TERM AND TERMINATION
14.1 Term
The term of this Agreement commences on the date when you accept this Agreement (as described in the preamble above), and continues in full force and effect while you use the Service, unless terminated earlier in accordance with this Agreement.
14.2 Termination of Service by Vynue
If you have materially breached any provision of this Agreement, or if Vynue is required to do so by law (e.g., where the provision of the Service is, or becomes, unlawful), Vynue has the right to, immediately and without notice, suspend or terminate any Service provided to you. Vynue reserves the right to terminate this Agreement or your access to the Service at any time without cause upon notice to you. You agree that all terminations for cause are made in Vynue's sole discretion and that Vynue shall not be liable to you or any third party for any termination of your Account.
14.3 Termination by You
If you want to terminate this Agreement, you may do so by (i) notifying Vynue at any time and (ii) closing your Account for the Service. Your notice should be sent, in writing, to Vynue's address set forth below. Any such termination will be effective immediately.
14.4 Effect of Termination
Upon termination of the Service or the applicable feature or functionality thereof, your right to use the Service or the applicable feature or functionality thereof will automatically terminate, and we may delete Your Content associated therewith from our live databases. If we terminate your Account for cause, we may also bar your further use or access to the Service. Vynue will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of this Agreement which by their nature should survive, will survive termination of Service, including without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
14.5 No Subsequent Registration
If this Agreement is terminated for cause by Vynue or if your Account or ability to access the Service is discontinued by Vynue due to your violation of any portion of this Agreement or for conduct otherwise deemed inappropriate, then you agree that you shall not attempt to re-register with or access the Service through use of a different member name or otherwise.
15. INTERNATIONAL USERS
The Service may be accessed from countries around the world and may contain references to services and Content that are not available in your country. These references do not imply that Vynue intends to announce such service or Content in your country. The Service is controlled and offered by Vynue from its facilities in the United States of America. Vynue makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other countries do so at their own volition and are responsible for compliance with local law.
16. ARBITRATION AGREEMENT
Please read this section (the "Arbitration Agreement") carefully. It is part of your contract with Vynue and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
16.1 Applicability of Arbitration Agreement
Subject to the terms of this Arbitration Agreement, you and Vynue agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Service, any communications you receive, any products sold or distributed through the Service or this Agreement and prior versions of this Agreement, including claims and disputes that arose between you and us before the effective date of this Agreement (each, a "Dispute") will be resolved by binding arbitration, rather than in court, except that: (i) you and Vynue may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (ii) you or Vynue may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, "Dispute" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of this Agreement as well as claims that may arise after the termination of this Agreement.
16.2 Informal Dispute Resolution
There might be instances when a Dispute arises between you and Vynue. If that occurs, Vynue is committed to working with you to reach a reasonable resolution. You and Vynue agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome ("Informal Dispute Resolution"). You and Vynue therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement ("Informal Dispute Resolution Conference"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference ("Notice"), which shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Vynue that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to support@vynue.io or regular mail to our offices located at 40 Crosby St. #4, New York, NY 10013. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your Account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.
The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
16.3 Waiver of Jury Trial
YOU AND VYNUE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Vynue are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 16.1 (Applicability of Arbitration Agreement). There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
16.4 Waiver of Class and Other Non-Individualized Relief
YOU AND VYNUE AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 16.9 (BATCH ARBITRATION), EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 16.9 (Batch Arbitration). Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this section are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Vynue agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. All other Disputes shall be arbitrated or litigated in small claims court. This section does not prevent you or Vynue from participating in a class-wide settlement of claims.
16.5 Rules and Forum
This Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Vynue agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association ("AAA"), in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.
A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the "Request"). The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable Account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.
If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.
Unless you and Vynue otherwise agree, or the Batch Arbitration process discussed in Section 16.9 (Batch Arbitration) is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely set forth in the applicable AAA Rules.
You and Vynue agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.
16.6 Arbitrator
The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of New York and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under Section 16.9 (Batch Arbitration) is triggered, the AAA will appoint the arbitrator for each batch.
16.7 Authority of Arbitrator
The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to Section 16.4 (Waiver of Class and Other Non-Individualized Relief), including any claim that all or part of Section 16.4 (Waiver of Class and Other Non-Individualized Relief) is unenforceable, illegal, void or voidable, or that such Section 16.4 (Waiver of Class and Other Non-Individualized Relief) has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in Section 16.9 (Batch Arbitration), all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in Section 16.9 (Batch Arbitration). The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
16.8 Attorneys' Fees and Costs
The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Vynue need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.
16.9 Batch Arbitration
To increase the efficiency of administration and resolution of arbitrations, you and Vynue agree that in the event that there are one-hundred (100) or more individual Requests of a substantially similar nature filed against Vynue by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award ("Batch Arbitration").
All parties agree that Requests are of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process ("Administrative Arbitrator"). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Vynue.
You and Vynue agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
16.10 30-Day Right to Opt Out
You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: 40 Crosby St. #4, New York, NY 10013, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address associated with your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
16.11 Invalidity, Expiration
Except as provided in Section 16.4 (Waiver of Class or Other Non-Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Vynue as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
16.12 Modification
Notwithstanding any provision in this Agreement to the contrary, we agree that if Vynue makes any future material change to this Arbitration Agreement, we will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Vynue at 40 Crosby St. #4, New York, NY 10013, your continued use of the Service, including the acceptance of products and services offered on the Service following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Service, any communications you receive, any products sold or distributed through the Service or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement) remain in full force and effect. Vynue will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.
17. GENERAL PROVISIONS
17.1 Electronic Communications
The communications between you and Vynue may take place via electronic means, whether you visit the Service or send Vynue emails, or whether Vynue posts notices on the Service or communicates with you via email. For contractual purposes, you (i) consent to receive communications from Vynue in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Vynue electronically provides to you satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. ("E-Sign").
17.2 YouTube API Services
Vynue and the Service uses YouTube API Services. If you are using our Service, you certify that you have read and agree to the YouTube Terms of Service and the Google Privacy Policy.
17.3 Assumption of Risk; Compliance
When you make purchase a ticket to and/or attend an Event, you freely, voluntarily and without duress release Vynue and the respective Event Organizer offering such Event from liability in connection with your attendance at the Event. You agree that you will (i) comply with the directions and instructions of the Event Organizer in connection with your permitted entry into the Event, (ii) comply with all directions, instructions, or other terms and conditions required by third-party vendors providing services at the Event, (iii) not engage in any reckless, inherently unsafe, and/or unlawful activity(ies), nor ingest any unlawful substances, in connection with my access to, use of, or during the duration of your attendance at the Event, and (iv) in the event that you ingest any controlled or age-restricted substance at the Event (including, without limitation, alcohol, tobacco, etc.), you take absolute and full responsibility therefor.
17.4 Release of Vynue
You hereby release Vynue Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Service, including but not limited to, any interactions with or conduct of other users or Event Organizers or third-party websites of any kind arising in connection with or as a result of this Agreement or your use of the Service. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Vynue Party or for such party's fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Service.
17.5 Assignment
The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Vynue's prior written consent. Vynue may, without your consent, freely assign and transfer this Agreement, including any of its rights, obligations, or licenses granted under this Agreement. Any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
17.6 Force Majeure
Vynue shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
17.7 Questions, Complaints, Claims
If you have any questions, complaints or claims with respect to the Service, please contact us at: support@vynue.io. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
17.8 Consumer Complaints
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Service of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
17.9 Agreement Updates
When changes are made, Vynue will make a new copy of this Terms of Service and/or Supplemental Terms, as applicable, available on the Service, and we will also update the "Last Updated" date at the top of this Agreement. If we make any material changes and you have registered an Account with us, we will also send an email with an updated copy of this Agreement to you at the email address associated with your Account. Unless otherwise stated in such update, any changes to this Agreement will be effective immediately for users without an Account and thirty (30) days after posting for users with an Account. Vynue may require you to provide consent to the updated Agreement in a specified manner before further use of the Service is permitted. IF YOU DO NOT AGREE TO ANY CHANGE(S) AFTER RECEIVING A NOTICE OF SUCH CHANGE(S), YOU SHALL STOP USING THE SERVICE.
17.10 Exclusive Venue
To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Vynue agree that all claims and disputes arising out of or relating to this Agreement will be litigated exclusively in the state or federal courts located in New York, New York.
17.11 Governing Law
THIS AGREEMENT AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF NEW YORK, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE AGREEMENT.
17.12 Notice
Where Vynue requires that you provide an email address, you are responsible for providing Vynue with a valid and current email address. In the event that the email address you provide to Vynue is not valid, or for any reason is not capable of delivering to you any notices required by this Agreement, Vynue's dispatch of the email containing such notice will nonetheless constitute effective notice. You may give notice to Vynue at the following address: 40 Crosby St. #4, New York, NY 10013. Such notice shall be deemed given when received by Vynue by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
17.13 Waiver
Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
17.14 Severability
If any portion of this Agreement is held invalid or unenforceable, that portion must be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions must remain in full force and effect.
17.15 Export Control
You may not use, export, import, or transfer the Service except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Service, and any other applicable laws. In particular, but without limitation, the Service may not be exported or re-exported (i) into any United States embargoed countries, or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce's Denied Person's List or Entity List. By using the Service, you represent and warrant that (A) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country and (B) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Service for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Vynue are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Vynue products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
17.16 Entire Agreement
The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.
VYNUE DATA PROCESSING ADDENDUM
THIS DATA PROCESSING ADDENDUM ("DPA") is entered into as of the effective date of the Agreement by and between: (1) Vynue LLC ("Vynue"); and (2) the entity or other person acting on behalf of an entity or in its business capacity, specifically excluding individuals acting solely in their private or personal capacity, who is a counterparty to the Agreement (as defined below) into which this DPA is incorporated and forms a part ("Event Organizer"), together the "Parties" and each a "Party". Unless otherwise defined in this DPA, all capitalized terms in this DPA shall have the meaning given to them in the Agreement.
Interpretation
In this DPA the following terms shall have the meanings set out in this Section 1, unless expressly stated otherwise:
"Agreement" means the Vynue Master Service Agreement under which Vynue has agreed to provide services to Event Organizer entered into by and between the Parties.
"Data Protection Laws" means the privacy, data protection and data security laws and regulations of any jurisdiction applicable to the Processing of the relevant Event Organizer Personal Data under the Agreement, including, without limitation, as applicable, the GDPR.
"Controller" means the entity that, alone or jointly with others, determines the purposes and means of the Processing of Personal Data, including, as applicable, any "business" as that term is defined by the CCPA.
"Event Organizer Personal Data" means any Personal Data Processed by Vynue or its Sub-Processors on behalf of Event Organizer to perform the Services under the Agreement.
"Data Subject Request" means the exercise by a Data Subject of its rights in accordance with Data Protection Laws in respect of Event Organizer Personal Data and the Processing thereof.
"Data Subject" means the identified or identifiable natural person to whom Event Organizer Personal Data relates.
"EEA" means the European Economic Area.
"GDPR" means, as and where applicable to Processing concerned: (i) the General Data Protection Regulation (Regulation (EU) 2016/679) ("EU GDPR"); and/or (ii) the EU GDPR as it forms part of UK law by virtue of section 3 of the European Union (Withdrawal) Act 2018 (as amended, including by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019) ("UK GDPR"), including, in each case (i) and (ii) any applicable national implementing or supplementary legislation (e.g., the UK Data Protection Act 2018), and any successor, amendment or re-enactment, to or of the foregoing.
"Personal Data" means any information or data that constitutes "personal data," "personal information," "personally identifiable information" or similar term defined in applicable Data Protection Laws.
"Personal Data Breach" means an actual breach of Vynue's security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Event Organizer Personal Data in Vynue's possession, custody or control. For clarity, Personal Data Breach does not include unsuccessful attempts or activities that do not compromise the security of Event Organizer Personal Data.
"Personnel" means a person's employees, agents, consultants or contractors.
"Process" and inflection thereof means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means.
"Processor" means the entity that Processes Personal Data on behalf of the Controller, including, as applicable, any "service provider" as that term is defined by the CCPA.
"Restricted Transfer" means the disclosure, grant of access or other transfer of Event Organizer Personal Data to any person located in: (i) in the context of the EEA, any country or territory outside the EEA which does not benefit from an adequacy decision from the European Commission (an "EU Restricted Transfer"); and (ii) in the context of the UK, any country or territory outside the UK, which does not benefit from an adequacy decision from the UK Government (a "UK Restricted Transfer"), which would be prohibited without a legal basis under Chapter V of the GDPR.
"SCCs" means the standard contractual clauses approved by the European Commission pursuant to implementing Decision (EU) 2021/914.
"Services" means those services and activities carried out by Vynue for Event Organizer pursuant to the Agreement.
"Sub-Processor" means any third party appointed by or on behalf of Vynue to Process Event Organizer Personal Data.
"Supervisory Authority" means any entity with the authority to enforce Data Protection Laws.
"UK Transfer Addendum" means the template Addendum B.1.0 issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022.
Scope of this Data Processing Addendum
This DPA governs Vynue's Processing of Event Organizer Personal Data to provide the Services under the Agreement, for these Services Vynue is a (Sub)-Processor in performing such Processing and Event Organizer is the Controller.
In respect of some Processing of Personal Data, including Event Organizer Personal Data, Vynue may act as a Controller, for example, where Data Subjects have engaged with aspects of Vynue's applications and services beyond those relating to Event Organizer's event or for Vynue's own business/customer relationship administration purposes, its service analytics and enhancement purposes, its own marketing, its own targeted recommendations, or its own legal, regulatory or compliance purposes. With regard to such Processing, Vynue is an independent Controller and not a joint Data Controller with Event Organizer. This DPA will not apply to such Processing. Event Organizer acknowledges and agrees that the Processing of Event Organizer Personal Data for the purposes set out in this Section 2.2 is compatible with the Processing to provide the Services and that all Data Subjects of the Event Organizer Personal Data are made aware of these purposes.
Annex 2 (European Annex) to this DPA applies only if and to the extent Vynue's Processing of Event Organizer Personal Data under the Agreement is subject to the GDPR.
Processing of Event Organizer Personal Data
Vynue shall not Process Event Organizer Personal Data other than on Event Organizer's instructions, to provide the Services, or as required by applicable laws. Event Organizer instructs Vynue to Process Event Organizer Personal Data as necessary to provide the Services to Event Organizer under and in accordance with the Agreement.
The Parties acknowledge and agree that the details of Vynue's Processing of Event Organizer Personal Data (including the respective roles of the Parties relating to such Processing) are as described in Annex 1 (Data Processing Details) to the DPA.
Vynue Personnel
Vynue shall take commercially reasonable steps to ascertain the reliability of any Vynue Personnel who Process Event Organizer Personal Data, and shall enter into written confidentiality agreements with all Vynue Personnel who Process Event Organizer Personal Data that are not subject to professional or statutory obligations of confidentiality.
Security
Vynue shall implement and maintain technical and organizational measures in relation to Event Organizer Personal Data described in Exhibit A (Data Security Addendum) to the Agreement (the "Security Measures"), which are designed to protect Event Organizer Personal Data against a Personal Data Breach. Vynue may update the Security Measures from time to time, provided the updated measures do not materially decrease the overall protection of Event Organizer Personal Data.
Sub-Processing
Event Organizer generally authorizes Vynue to appoint Sub-Processors in accordance with this Section 6. Vynue may continue to use those Sub-Processors already engaged by Vynue as at the date of this DPA. Vynue shall give Event Organizer prior notice of the appointment of any proposed Sub-Processor, including reasonable details of the Processing to be undertaken by the Sub-Processor, by updating the effective date of the Sub-Processor List. If, within ten (10) days of the date of update, Event Organizer notifies Vynue in writing of any objections (on reasonable grounds) to the proposed appointment, Vynue shall use reasonable efforts to make available a commercially reasonable change in the provision of the Services. With respect to each Sub-Processor, Vynue shall maintain a written contract between Vynue and the Sub-Processor that includes terms which offer at least a level of protection for Event Organizer Personal Data substantially similar to those set out in this DPA. Vynue shall remain liable for any breach of this DPA caused by a Sub-Processor to the same extent as Vynue would have been had it performed the Processing itself.
Data Subject Rights
Vynue, taking into account the nature of the Processing of Event Organizer Personal Data, shall provide Event Organizer with such assistance as may be reasonably necessary and technically feasible to assist Event Organizer in fulfilling its obligations to respond to Data Subject Requests, to the extent required by Data Protection Laws. If Vynue receives a Data Subject Request, Event Organizer will be responsible for responding to any such request.
Personal Data Breach
Vynue shall notify Event Organizer without undue delay upon Vynue's determination that a Personal Data Breach has occurred affecting Event Organizer Personal Data. Vynue shall provide Event Organizer with information to provide reasonable assistance to Event Organizer in meeting its obligations under the Data Protection Laws to report the Personal Data Breach. Vynue's notification of or response to a Personal Data Breach shall not be construed as Vynue's acknowledgement of any fault or liability with respect to the Personal Data Breach.
Return and Deletion
Except for Personal Data with respect to which Vynue acts as a Controller, upon the date of cessation of any Services involving the Processing of Event Organizer Personal Data (the "Cessation Date"), Vynue shall promptly cease all Processing of Event Organizer Personal Data for any purpose other than for storage or as otherwise permitted or required under this DPA. On written request to Vynue (to be made no later than ten (10) days after the Cessation Date), Vynue shall within thirty (30) days of such request return or delete Event Organizer Personal Data in its possession. Vynue may retain Event Organizer Personal Data where permitted or required by applicable law.
Audit Rights
Upon Event Organizer's request, Vynue shall make available to Event Organizer, or a third-party auditor instructed by Event Organizer, once a year, information regarding Vynue's compliance with this DPA and Data Protection Laws. Prior to conducting any audit, Event Organizer must submit a detailed proposed audit plan. Vynue may deny the exercise of audit rights if Event Organizer has not given Vynue thirty (30) days prior written notice of the intention to carry out any audit, or under other specified conditions. Event Organizer shall bear all the costs associated with the audit.
Event Organizer's Responsibilities
Event Organizer agrees that it is solely responsible for its use of the Services, including (a) making appropriate use of the Services to maintain a level of security appropriate to the risk in respect of the Event Organizer Personal Data; (b) securing the account authentication credentials, systems and devices Event Organizer uses to access the Services; (c) securing Event Organizer's systems and devices that Vynue uses to provide the Services; and (d) backing up Event Organizer Personal Data. Event Organizer shall not use the Services to collect or otherwise make available to Vynue any Event Organizer Personal Data that contains any sensitive data or Restricted Data.
Liability
The total aggregate liability of either Party towards the other Party, howsoever arising, under or in connection with this DPA and the SCCs (if and as they apply) will under no circumstances exceed any limitations or caps on, and shall be subject to any exclusions of, liability and loss agreed by the Parties in the Agreement.
Change in Laws
Vynue may on notice vary this DPA to the extent that (acting reasonably) it considers necessary to address the requirements of Data Protection Laws from time to time, including by varying or replacing the SCCs in the manner described in Paragraph 3.3 of Annex 2 (European Annex).
Incorporation and Precedence
This DPA shall be incorporated into and form part of the Agreement. In the event of any conflict or inconsistency between this DPA and the Agreement, this DPA shall prevail.
ANNEX 1 — DATA PROCESSING DETAILS
Vynue / Data Importer Details
Name: Vynue LLC
Address: 40 Crosby St Floor 4, New York, NY, 10013
Contact Details for Data Protection — Role: Privacy Support Team, Email: support@vynue.io
Role: Processor
Event Organizer / Data Exporter Details
Name: The entity or other person who is a counterparty to the Agreement.
Role: Controller (in respect of any Processing of Event Organizer Personal Data in respect of which Event Organizer is a Controller in its own right); and Processor (in respect of any Processing of Event Organizer Personal Data in respect of which Event Organizer is itself acting as a Processor on behalf of any other person).
Categories of Data Subjects
Relevant Data Subjects include: Event Organizer's Staff; Event Organizer's own customers, clients, (sub-)licensees, and event attendees.
Categories of Personal Data
Relevant Personal Data includes: contact data, demographic data, profile data, marketing data, payment data, transactional data, user-generated content data, contacts data, event data, business details data, government-issued identification number data, capital advance data, and other data Event Organizer decides to collect from event attendees.
Sensitive Categories of Data
None — as noted in Section 11.4 of the DPA, Event Organizer agrees that Restricted Data must not be submitted to the Services and Event Organizer shall be liable for any Restricted Data that it does submit.
SUBPROCESSORS
Vynue uses certain third-party service providers (sub-processors) to help deliver our services. View our current Sub-processors List.
